> For the complete documentation index, see [llms.txt](https://auvidea.gitbook.io/csi-camera/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://auvidea.gitbook.io/csi-camera/guide/questions-and-answers.md).

# Questions and Answers

* Q: Is the camera sensor `<insert_sensor_name_here>` supported by your firmware?
  * A: Our default firmware currently only supports the [Raspberry PI IMX219](https://www.reichelt.de/ch/de/raspberry-pi-kamera-8mp-67-v2-rasp-cam-2-p170853.html?r=1). If you need further support with a different camera, you may want to contact us (`support@auvidea.eu`)
* Q: My custom camera does not work on your board?
  * A: You may want to contact your camera vendor, if he already supports our carrierboard with their camera. If not, you may want to contact us (`support@auvidea.eu`)
* Q: Why doesn't my IMX219 sensor on your Carrierboard?
  * A: Its required to install a custom firmware on the Jetson to support our carrierboards properly. You can find the downloads for our image on our [website](https://auvidea.eu/firmware/)
* Q: I have installed your firmware, but my IMX219 sensor still does not work.&#x20;
  * A: Please make sure that you have connected the camera properly to your carrierboard. You may want to reach out to us, If the camera still does not work (`support@auvidea.eu`)
* Q: How is the CSI-Connector configured on your carrierboard?
  * A: You can find a more detailed description of the CSI-Connectors in the manual on our [website](https://auvidea.eu/manuals/) of your carrierboard
